Noosa Place Resort adopts the following practice when dealing with cancellation of a holiday booking.
HIGH SEASON
If the booking is cancelled 28 days or more prior to the planned date of
arrival, there will be a full refund less an administration fee of $30.00.
If the booking is cancelled less than 28 days prior to the planned arrival
date, there will be no refund unless and until the premises are re-let for the
total period of the original booking. An administration fee of $30.00 will be
deducted from the deposit held before the remainder is refunded.
MID & LOW SEASON
If the booking is cancelled 14 days or more prior to the planned date of
arrival, there will be a full refund less an administration fee of $30.00.
If the booking is cancelled less than 14 days prior to the planned arrival
date, there will be no refund unless and until the premises are re-let for the
total period of the original booking. An administration fee of $30.00 will be
deducted from the deposit held before the remainder is refunded.
SHORT NOTICE BOOKINGS
Where a booking is made less than 14 days prior to the planned arrival
date, there will be no refund unless and until the premises are re-let for the total
period of the original booking. An administration fee of $30.00 will be deducted from
the deposit held before the remainder is refunded.
CONFIRMED BOOKINGS
A booking that has not been confirmed by a deposit being paid is not
guaranteed.
A deposit of $150.00 or one third will confirm a one-week booking
during mid and low seasons.
A deposit of $300.00 or one third will confirm a one-week booking in
high season.
The balance of the tariff is due on arrival (or such other time as stated).
IN HOUSE GUEST CANCELLATION
Guests who have arrived and then leave before the booking departure
date, will be responsible for the accommodation for the full period of their booking
and thus, no refund will be made.
The administration fee covers the cost of processing the booking, receipting and banking the money, cancelling the booking from the system, drawing the refund cheque, mailing the refund cheque with a covering letter and meeting bank charges.
No refund will be made in the case of a no show.
